The Grand Healthcare System

FAQ 5

• FREQUENTLY ASKED QUESTIONS
• Policy and Procedure 2024 Link
• Policy and Procedures 2023 Link
• ALF Policies and Procedures link 2022
• Adult Day Care Policies

Getting Started 1

• The Basics- Logging In

Submitting a Ticket to PCC Help Desk 0

Resetting Passwords 1

• Resetting a users password (security specific)

Training Database 1

• Training Database

PRINTING DURING DOWNTIME 1

• Printing Reports for a Downtime

Bulletin Board 1

• Bulletin Board

Reviewing PointClickCare Announcements 1

• Reviewing PointClickCare Announcements

PCC Videos 1

• PCC Videos

PCC Training Guide 1

• PCC User Guide

Recieving Medications/Scanning 3

• Recieving Medications/Scanning
• Auto Receiving
• Electronically Receiving Orders

Orders 20

• Entering Physician Orders.
• Entering and documenting a STAT order
• Entering a titration order
• Managing Queued Orders
• Entering orders using an order set

View all 20

Pharmacy Alerts 1

• Pharmacy Alerts

Physican PCC User Guide 1

• Physician PCC User Guide

Physician PCC Vidoes 1

• Physician PCC Videos

Practioner Engagement- Nursing 1

• Cheat Sheet Practioner Engagement- Nursing

Practioner Engagement- Medical Professionals 1

• Practioner Engagement-Medical Professionals

MD Orders - Moble Apps (IPhone/IPAD) 1

• PCC Mobile App for Iphone and IPAD - Medical Professionals

Practioner Engagement - Medical Professionals VIDEO LINKS 1

• Practioner Engagement- MD video links

Practioner Engagement Video Links 2

• Practioner Engagement Video Links
• Medical Professionals RECORDED WEBEX

Practioner Engagement- Agent Entered 1

• Practioner Engagement -Agent Entered

Secured Conversation 1

• Secured Conversation RECORDED WEBEX AND CHEATSHEET (attached)

MDS UDA 1

• MDS UDA

MDS Short Videos 6

• How to change A0310 for an in progress MDS
• How to reset the Admission Date in a resident's chart
• MDS 3.0 Workflow Video
• MDS Date Entry
• Working and completeing CAAs

View all 6

MDS Submissions 2

• Manual Submission (how to video)
• Automated submissions ( short how to video)

Work flow for Section GG 1

• Work flow for section GG

EMAR backup 1

• EMAR back up instructions

EMAR Cheat sheet 7

• EMAR Cheat Sheet
• Reordering Medications from the MAR
• Logging In and Out of eMAR- Video
• Using Advanced Filters in eMAR- Video
• Documenting PRN Orders in eMAR - Video

View all 7

Quick ADT 2

• Quick ADT
• Generating a CCD

Admissions Department 1

• Admission Coordinator Reports

Navigating the Reports Tab 1

• Navigating the Reports tab

Order Reports 1

• Orders Report

Admission Coordinator Reports 1

• Admission Coordinator Reports

Chart Management 3

• Clinical Reports and Descriptions
• 24 Hour Report on PCC
• Sample: Communication Board entry/24 hour reporting on PCC

Quick Reference Cheatsheets- Evaluations 3

• eInteract Workflow
• Evaluation Management
• Evaluation Workflows

eInteract 3

• eInteract RECORDED WEBEX
• eInteract Lesson Plan (attached)
• eINTERACT WORKFLOW

Creating an Evaluation 1

• Creating an Evaluation

Managing the Evaluations Portal 1

• Managing evaluations in the evaluation portal

Managing Evalution Schedules 1

• Mangaing evaluation schedules

POC 4

• POC Users: Logging in for the first time on the kiosk
• Point of Care Recorded Webex
• Quick Entry in POC
• POC User Guide

POC for Assisted Living 1

• Video on documenting in POC

INTEGRATED LAB AND RADIOLOGY RESULTS - 2

• INTEGRATED LAB AND RADIOLOGY
• Unmatched Lab and Radiology Results -

EHR Policies 3

• Down time policy
• Electronic Physician's Orders
• Infection Control- EHR equipment

Employee Acknowledgement form 1

• HIPAA Employee Acknowledgement Form

EMERGENCY PREPAREDNESS POLICY - EMR 1

• Emergency Preparedness Policies

PRINTING A CLINICAL CHART 1

• PRINTING A CLINICAL CHART (SUMMARY OF REPORTS)

MDS PCC Hand book 1

• MDS PCC Handbook

Careplan workflow 1

• Careplan-Clinical Workflow Overview

Creating and Updating Care Plans 1

• Creating and updating care plans

Managing a Care Plan Review 1

• Manging careplan reviews

Immunization Tab 3

• Documenting Immunizations
• Documenting immunizations on multiple residents
• Immunization tab- Quick Entry Influenza

Documenting PPD's 1

• Documenting PPD's -

Weights and Vitals 3

• Weights and Vitals
• Weights and Vitals Baseline
• Documenting Weights and Vitals for Multiple Residents

Managing Alerts in Weights and Vitals 1

• Managing Alerts and Exceptions

Resident Profile 2

• Resident Profile and Identifiers
• Resident Care Profile

Resident Photo 2

• Chart Pic
• Adding a Resident Photo

Assigning Medical Professionals 1

• Assigning Medical Professionals

Adding External Facilities to a Resident Record 1

• Adding External Facilities to a Resident Record

Clinical Dashboard 2

• Clinical Dasboard
• Editing Dashboard Layout

Communications 1

• Communications

Smart Alerts 1

• Smart Alerts

Event Calendar 5

• Managing the Event Calendar
• Creating Events on Calendar
• Event Calendar Reports and Dashboards
• Navigating the Community Event Calendar
• Navigating the Resident Event Calendar

Documenting Allergies 1

• Documenting Allergies

Misc Tab 1

• Misc Tab

Medical Diagnosis 1

• Medical Diagnosis

Managing Diagnosis Notifications 1

• Managing diagnosis notifications

Managing Diagnoses Ranking 1

• Ranking and Classifying Medical Diagnoses

Managing Diagnosis Sheets 1

• Managing Diagnosis Sheets

Task Management 1

• Task Management

Infection Control Module 10

• Managing Cases in Infection Prevention and Control (IPC)
• Infection Prevention and Control (IPC) Overview Tab
• Calculations for the COVID-19 Monitoring Section
• Calculations for the Infection Monitoring Section
• Calculations for the Resident Impact and Facility Capacity Section

View all 10

Managing Secure Conversations 1

• How to use Secure Conversations - Not available for all staff